Privacy Policy
Privacy Policy – Ivy & Cole Charleston
At Ivy & Cole Charleston, we are committed to protecting the personal information of our customers.
This Privacy Policy explains how we collect, use, and protect your personal data.
By using our website and services, you agree to the practices described in this policy.
Collection of Personal Information
Ivy & Cole Charleston collects various types of personal data to provide you with the best possible shopping experience.
This information may include:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Payment information
Use of Personal Information
The personal data we collect is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers regarding orders and products
- Improving customer service and responding to inquiries
- Sending information about new products, promotions, and events (only with customer consent)
Sharing of Personal Information
Ivy & Cole Charleston does not sell, rent, or share personal information with third parties, except in the following cases:
- With third-party service providers that process payments or manage shipping
- When required by law or to comply with legal processes
- To protect the rights, property, or safety of Ivy & Cole Charleston, our customers, or the public
Data Security
Ivy & Cole Charleston uses appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
These measures include:
- The use of encryption technologies for payment transactions
- Limited access to personal data by employees and partners who need the information to perform their duties
Data Retention
Ivy & Cole Charleston retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or tax obligations.
Customer Rights
In accordance with applicable laws, customers have the following rights regarding their personal data:
- Right of access: You may request a copy of the personal information we hold about you.
- Right of correction: You may request that we correct any inaccurate or incomplete data.
- Right to deletion: You may request the deletion of your personal data, subject to legal retention requirements.
- Right to withdraw consent: You may withdraw your consent to data processing at any time.
To exercise any of these rights, please contact us at info@ivycolecharleston.com.
Cookies and Similar Technologies
Ivy & Cole Charleston uses cookies and similar technologies to improve the user experience on our website.
Cookies help store user preferences and track site usage.
Customers can adjust their browser settings to refuse cookies, but doing so may limit some site functionality.
Updates to This Privacy Policy
Ivy & Cole Charleston reserves the right to update this Privacy Policy periodically.
Any changes will be posted on this page along with the updated effective date.
We encourage our customers to review this section regularly to stay informed about how we protect their information.
Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact us at:
Email: info@ivycolecharleston.com
Ivy & Cole Charleston is dedicated to protecting your privacy and handling your personal data responsibly and securely.